{"id":198,"date":"2025-11-19T09:46:10","date_gmt":"2025-11-19T09:46:10","guid":{"rendered":"https:\/\/gekkhogear.com\/abt-merch\/?page_id=198"},"modified":"2025-11-19T09:48:54","modified_gmt":"2025-11-19T09:48:54","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/gekkhogear.com\/abt-merch\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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PRIVACY POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Last Updated: 18 October 2025<\/strong><\/p>

This Privacy Policy explains how Gekkho Gear (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collects, uses, and protects your personal information when you visit or make a purchase from our online store or any club shop hosted on our platform.<\/p>

By using our website, you agree to the practices described in this policy.<\/p>

1. Who We Are<\/strong><\/h2>

Gekkho Gear operates an online platform hosting branded merchandise shops for sports clubs and other organisations across the UK. We manage product listings, process payments, and fulfil orders on behalf of partner clubs.<\/p>

Data Controller:<\/strong>
GEKKHO Gear
GEKKHO Gear LTD
50 Grand Parade, Brighton
Email: support@gekkhogear.com<\/p>

We act as the Data Controller<\/strong> for all customer data collected on the store.<\/p>

2. What Information We Collect<\/strong><\/h2>

We collect the following categories of personal data:<\/p>

2.1 Information You Provide<\/strong><\/h3>

When placing an order or interacting with the site:<\/p>

  • Name<\/p><\/li>

  • Email address<\/p><\/li>

  • Billing address<\/p><\/li>

  • Shipping address<\/p><\/li>

  • Phone number (if provided)<\/p><\/li>

  • Order details<\/p><\/li>

  • Personalisation\/customisation details for made-to-order items<\/p><\/li>

  • Payment information (processed securely by third-party providers\u2014we do not store card details)<\/p><\/li><\/ul>

    2.2 Automatically Collected Information<\/strong><\/h3>

    • IP address<\/p><\/li>

    • Browser type and device information<\/p><\/li>

    • Pages visited and time spent on site<\/p><\/li>

    • Cookies and tracking data (see Section 7)<\/p><\/li><\/ul>

      2.3 Club-Related Information<\/strong><\/h3>

      If you purchase merchandise for a sports club hosted on our platform, the relevant club may receive limited non-sensitive order data (e.g., item purchased, size, personalisation name\/number) but never payment details<\/strong>.<\/p>

      3. How We Use Your Information<\/strong><\/h2>

      We use your information to:<\/p>

      • Process and fulfil orders<\/p><\/li>

      • Provide updates about your purchase<\/p><\/li>

      • Handle returns, exchanges, and customer service requests<\/p><\/li>

      • Manage custom\/personalised product production<\/p><\/li>

      • Detect, prevent, or investigate fraud or security issues<\/p><\/li>

      • Improve website performance and user experience<\/p><\/li>

      • Comply with legal and regulatory obligations<\/p><\/li>

      • Share essential product\/order data with partner clubs (where relevant)<\/p><\/li><\/ul>

        We do not<\/strong> sell your personal data to third parties.<\/p>

        4. Legal Basis for Processing (GDPR)<\/strong><\/h2>

        We process personal data under the following legal bases:<\/p>

        • Contractual necessity:<\/strong> Fulfilling your order<\/p><\/li>

        • Consent:<\/strong> Marketing emails (only if you opt-in)<\/p><\/li>

        • Legitimate interests:<\/strong> Improving the website, preventing fraud<\/p><\/li>

        • Legal obligation:<\/strong> Tax reporting, financial record-keeping<\/p><\/li><\/ul>

          5. Sharing Your Information<\/strong><\/h2>

          We share only what is necessary to operate our business:<\/p>

          5.1 Service Providers<\/strong><\/h3>

          Such as:<\/p>

          • Payment processors (e.g., Stripe, PayPal)<\/p><\/li>

          • WooCommerce and WordPress tools<\/p><\/li>

          • Delivery and courier services<\/p><\/li>

          • Production\/printing partners<\/p><\/li>

          • Website hosting providers<\/p><\/li>

          • Email notification systems<\/p><\/li><\/ul>

            These providers only use your data to perform services on our behalf.<\/p>

            5.2 Partner Clubs<\/strong><\/h3>

            Clubs may receive:<\/p>

            • Product details (sizes, personalisation info, items ordered)<\/p><\/li>

            • Non-sensitive customer details (e.g., name relating to customisation)<\/p><\/li><\/ul>

              Clubs do not receive<\/strong> your payment information or account details.<\/p>

              6. How Long We Keep Your Data<\/strong><\/h2>

              We retain personal data only as long as necessary for:<\/p>

              • Order processing (typically 6 years for accounting\/legal reasons)<\/p><\/li>

              • Warranty or dispute resolution<\/p><\/li>

              • Legal compliance<\/p><\/li><\/ul>

                You may request deletion where permitted by law (see Section 10).<\/p>

                7. Cookies & Tracking<\/strong><\/h2>

                Our site uses cookies to:<\/p>

                • Enable cart and checkout functionality<\/p><\/li>

                • Analyse site performance<\/p><\/li>

                • Improve user experience<\/p><\/li>

                • Remember preferences<\/p><\/li>

                • Provide basic analytics<\/p><\/li><\/ul>

                  You may adjust cookie settings in your browser.<\/p>

                  8. Your Rights (UK GDPR)<\/strong><\/h2>

                  You have the right to:<\/p>

                  • Access your personal data<\/p><\/li>

                  • Correct inaccurate information<\/p><\/li>

                  • Request deletion (\u201cright to be forgotten\u201d)<\/p><\/li>

                  • Restrict or object to processing<\/p><\/li>

                  • Data portability<\/p><\/li>

                  • Withdraw consent for marketing<\/p><\/li>

                  • Lodge a complaint with the ICO (Information Commissioner\u2019s Office)<\/p><\/li><\/ul>

                    Contact us at any time to exercise these rights.<\/p>

                    9. Data Security<\/strong><\/h2>

                    We take appropriate technical and organisational measures to protect your data, including:<\/p>

                    • HTTPS encryption<\/p><\/li>

                    • Secure payment gateways<\/p><\/li>

                    • Access-restricted systems<\/p><\/li>

                    • Regular security updates and monitoring<\/p><\/li>

                    • Two-factor authentication where applicable<\/p><\/li><\/ul>

                      No system can be 100% secure, but we follow best industry practices.<\/p>

                      10. Marketing Communications<\/strong><\/h2>

                      You will only receive marketing emails if you actively opt-in<\/strong>.
                      You can unsubscribe at any time using the link in the email.<\/p>

                      11. Children\u2019s Privacy<\/strong><\/h2>

                      Our site is not intended for children under 16, and we do not knowingly collect data from minors.<\/p>

                      12. International Data Transfers<\/strong><\/h2>

                      Some service providers may store data outside the UK\/EEA.
                      We ensure that transfers occur under appropriate safeguards (e.g., UK GDPR standard contractual clauses).<\/p>

                      13. Updates to This Policy<\/strong><\/h2>

                      We may update this Privacy Policy from time to time.
                      Any changes will be posted on this page with an updated revision date.<\/p>

                      14. Contact Us<\/strong><\/h2>

                      If you have any questions about this Privacy Policy or how your data is handled, please contact:<\/p>

                      Email:<\/strong> support@gekkhogear.com

                      <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                      PRIVACY POLICY Last Updated: 18 October 2025 This Privacy Policy explains how Gekkho Gear (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collects, uses, and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-198","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gekkhogear.com\/abt-merch\/wp-json\/wp\/v2\/pages\/198","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gekkhogear.com\/abt-merch\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gekkhogear.com\/abt-merch\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gekkhogear.com\/abt-merch\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gekkhogear.com\/abt-merch\/wp-json\/wp\/v2\/comments?post=198"}],"version-history":[{"count":4,"href":"https:\/\/gekkhogear.com\/abt-merch\/wp-json\/wp\/v2\/pages\/198\/revisions"}],"predecessor-version":[{"id":202,"href":"https:\/\/gekkhogear.com\/abt-merch\/wp-json\/wp\/v2\/pages\/198\/revisions\/202"}],"wp:attachment":[{"href":"https:\/\/gekkhogear.com\/abt-merch\/wp-json\/wp\/v2\/media?parent=198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}